NIGERIAN COMMUNICATIONS COMMISSION PROJECTS DEPARTMENT SERVICOM CHARTER

INTRODUCTION

The Projects Department is responsible for facilitating the development, monitoring and evaluation of the Commission’s SIM Registration database and Special Intervention projects.

The Structure of the Department is comprised of two (2) Units supervising the following projects.

• Special Intervention Projects (SIP) Unit
• SIM Registration Project (SRP) Unit

SPECIAL INTERVENTION PROJECTS (SIP) UNIT

The SIP Unit was created within the Projects Department to focus specifically on implementing intervention projects of the Commission. The Unit is expected to initiate, plan, execute, monitor/control and close out these projects with a view to creating the desired impact to the beneficiaries and ensure that the mandate of the Commission and expectations of the Board and Management are not only met but surpassed.

The Special Intervention Projects seek to provide digital hardware, software, power systems, content, specialized computer programmes, connectivity as well as enabling infrastructure and buildings to be accessed by the beneficiaries in a shared manner.

The Commission currently implements various intervention programmes and projects in secondary, tertiary, communities and health institutions across the six (6) geopolitical zones in Nigeria, including the FCT. These interventions are purposed to support the Federal Government Digital Economy Agenda which the global community is pursuing.

SIM REGISTRATION PROJECT (SRP) UNIT

1. The primary mandate of the SRP Unit is to implement SIM Card Subscriber Registration to enhance National Security and public policy objectives which include the following:
   • The need to mitigate security concerns on the challenges of tracking criminal uses of telephones in the Country
   • The need to establish a central database of SIM Card subscribers as an enabler to the overall Citizen Identification System
   • The need to provide a veritable platform to support the implementation of the Number Portability (NP) and the Lawful Intercept (LI) regimes in the Country
2. In addition to the above, the Unit is tasked with the responsibility to conceptualize, design, plan, develop and implement broad-based National and Sector development intervention projects and/or initiatives in line with the Strategic Vision and Mission of the Commission as well as Government’s Public Policy directions.

MANDATE

The Department’s mandate include the following;

• Conduct feasibility studies for identified/proposed projects
• Develop project implementation plans/frameworks
• Engage project partners, monitor, evaluate and report on project performance
• Facilitate payments to contractors and liaise with key stakeholders.
• Manage Stakeholders (Consultants, Contractors, etc.) involved in the Projects, by ensuring strict compliance with terms of engagement and conformance to best practices.

LOCATION
2nd and 3rd Floor,
Nigerian Communications Commission Annex Office,
Communication and Digital Economy Complex,
Plot 1523 Cadastral Zone C06,
Mbora District,
Abuja, FCT.

HEAD OF DEPARTMENT
Mr. Philip Eretan
Tel: 09-4618155; 09-4617000
Email:

MISSION STATEMENT

To develop and manage broad based National and Sector Development projects to meet Stakeholders’ expectation.

VISION STATEMENT

To deliver broad-based National and Sector Development projects aligned with the Commission's strategic plan as well as public policy initiatives of the Government of the Federal Republic of Nigeria.

SERVICE PROVISON

• Identify Gaps/Needs Assessment & Development of Projects/Programs; this involves identifying gaps and developing programs to bridge those gaps as well as requirements & mode of actualization.
• Advise Management on mode of implementation of relevant projects/programs.
• Participate in the selection process for Consultants/Contractors to implement identified Projects/Programs in line with BPP guidelines.
• Project Management; this involves the coordination of internal and external capacity to meet identified Project targets.
• Monitor Project activities to ensure achievement of set objectives.
• Coordination of milestone verification/certification exercises to ensure deliverables meet set specifications and standards.
• Monitor billing and payments of consultants/contractor's invoices to ensure timely payments for milestone achievements.
• Hand over Project deliverables to relevant stakeholders as and when required.

SERVICE DELIVERY

In discharging the above services, Projects Department;

• Promptly attends to Stakeholders and staff needs and enquiries.
• Always ensure that services are discharged in consonance with the Commission’s core values of integrity, excellence, professionalism, responsiveness and innovation.
• Periodically monitors stakeholder’s perceptions of its services. Feedback is evaluated with all observed lapses and treated promptly.

DETAILS OF STAKEHOLDERS

• Federal Ministry of Communications, Innovation & Digital Economy
• National Assembly
• NCC Management and Departments.
• Members of Staff
• SERVICOM
• Telecom Subscribers
• NIMC
• Other Relevant Government Agencies
• Mobile Network Operators
• Consultants and Contractors
• Nigerian Citizens
• Security Agencies

EXPECTATION AND OBLIGATIONS OF STAKEHOLDERS, STAFF AND MANAGEMENT

STAKEHOLDERS

• • Stakeholders are expected to maintain a constant flow of open and honest communication with the Department to address opportunities and problems, as well as successes and concerns.
  • Stakeholders can expect to get materials and information that meet their needs from the Department that they can trust. Stakeholder interests will be at the heart of how the Department does business.
  • The Department is committed to meeting Stakeholder's fair and reasonable expectations.

GRIEVANCE REDRESS MECHANISM

Stakeholders are enjoined to seek redress by calling or preferably writing to the officer whose details are listed below:

Stella O. Tula
Projects Department,
Nigerian Communications Commission Annex Office,
Communication and Digital Economy Complex
Plot 1253 Cadastral Zone C06,
Mbora District, Abuja, FCT.
Tel: 09 - 4617000, 09 - 4618171
Email:

LIMITATIONS

• Budget constraints can hinder the timely delivery of identified projects/programmes
• Timely management approvals
• Inter-departmental cooperation.
• Delay from contractors. 

CONCLUSION

The Department is poised to work with its Stakeholders towards the growth and development of the Nigerian Telecommunications Sector.