NIGERIAN COMMUNICATIONS COMMISSION
The Projects Department is responsible for facilitating the development, monitoring and evaluation of the Commission’s projects.
The Structure of the Department is comprised of two (2) Units supervising the following Commission’s projects.
- Special Intervention Projects (SIP) Unit
- SIM Registration Project (SRP) Unit
SPECIAL INTERVENTION PROJECTS (SIP) UNIT
The SIP Unit was created within the Projects Department to focus specifically on implementing intervention projects of the Commission. The Unit is expected to initiate, plan, execute, monitor/control and close out these projects with a view to creating the desired impact to the beneficiaries and ensure that the mandate of the Commission and expectations of the Board and Management are not only met but surpassed.
The Special Intervention Projects seek to provide digital hardware, software, power systems, contents, specialized computer programmes, connectivity as well as enabling infrastructure and buildings to be accessed by the beneficiaries in a shared manner.
The Commission currently implements various intervention programmes and projects in secondary, tertiary, communities and health institutions across the six (6) geopolitical zones in Nigeria, including the FCT. These interventions are purposed to support the Federal Government Digital Agenda which the global community is pursuing.
SIM REGISTRATION PROJECT (SRP) UNIT
- The primary mandate of the SRP Unit is to implement SIM Card Subscriber Registration in order to enhance National security and public policy objectives which include the following:
- The need to mitigate security concerns on the challenges of tracking criminal uses of telephones in the Country
- The need to establish a central database of SIM Card subscribers as an enabler to the overall Citizen Identification System
- The need to provide a veritable platform to support the implementation of the Number Portability (NP) and the Lawful Intercept (LI) regimes in the Country
- In addition to the above, the Unit is tasked with the responsibility to conceptualize, design plan, develop and implement broad-based National and Sector development intervention projects and/or initiatives in line with the Strategic Vision and Mission of the Commission as well as Government’s Public Policy directions.
- It is also to manage Stakeholders (Consultants, Contractors, etc.) involved in the Projects, by ensuring strict compliance with terms of engagement and conformance to best practices.
PROJECTS DEPARTMENT MANDATE
The Department’s mandate include the following;
- Conducting feasibility studies for identified/proposed projects
- Developing project implementation plans/frameworks
- Engaging project partners, monitoring, evaluating and reporting on project performance
- Facilitating payments to contractors and liaising with key stakeholder.
2nd and 3rd Floor,
Nigerian Communications Commission
Annex Office, Plot 1523 Cadastral Zone C06,
HEAD OF DEPARTMENT
Mrs. Abigail I. Sholanke
Tel: 09-4618155; 09-4617000
To develop and manage broad based National and Sector Development projects to meet Stakeholders’ expectation.
To deliver broad-based National and Sector Development projects aligned with the Commissions strategic plan as well as public policy initiatives of the Government of the Federal Republic of Nigeria.
- Identify Gaps/Needs assessment & Development of Projects/Programmes; this involves Identifying gaps and developing programmes to bridge those gaps as well as requirements & mode of actualization.
- Advise Management on mode of implementation of relevant projects/programmes.
- Participate in the selection process for Consultants/Contractors to implement identified Projects/Programmes in line with BPP guidelines.
- Project Management; this involves the Coordination of internal and external capacity to meet identified Project targets.
- Monitor Project activities to ensure achievement of set objectives.
- Coordination of milestone verification/certification exercises to ensure deliverables meet set specifications and standards.
- Monitor billing and payments of consultants/contractors invoices to ensure timely payments for milestone achievements
- Hand over Project deliverables to relevant stakeholders as and when required.
In discharging the above services, Projects Department;
- Promptly attends to Stakeholders and staff needs and enquiries.
- Ensures at all times that services are discharged in consonance with the Commission’s core values of integrity, excellence, professionalism, responsiveness and innovation.
- Periodically monitors stakeholder’s perceptions of its services. Feedbacks are evaluated with all observed lapses and treated promptly.
DETAILS OF STAKEHOLDERS
- Federal Ministry of Communications Technology
- National Assembly
- NCC Management and Departments.
- Members of Staff
- Other Relevant Agencies and Parastatals
- Telecom Subscribers
- Government Agencies
- Mobile Network Operators
- Consultants and Contractors
- Nigerian Citizens
- Security Agencies
EXPECTATION AND OBLIGATIONS OF STAKEHOLDERS, STAFF AND MANAGEMENT
- Stakeholders are expected to maintain a constant flow of open and honest communication with the Department to address opportunities and problems, as well as successes and concerns.
- Stakeholders can expect to get materials and information that meet their needs from the Department that they can trust. Stakeholder interests will be at the heart of how the Department does business.
- The Department is committed to meeting Stakeholder’s fair and reasonable expectations.
PROJECTS DEPARTMENT MANAGEMENT AND STAFF
- Management and staff as a basic requirement are bound to discharge their responsibilities completely and competently by keeping themselves abreast of the affairs of the Commission and the industry as well as the laws and regulations.
- Management and staff are bound to focus all energy on building an organization that will be deemed a good corporate citizen.
GRIEVANCE REDRESS MECHANISM
Stakeholders are enjoined to seek redress by calling or preferably writing to the Nodal Officer whose details are listed below:
Nigerian Communications Commission Annex Office,
Plot 1523 Cadastral Zone C06,
Mbora District, Abuja, FCT.
Tel: 09 - 4617000, 09 - 4618171
STAKEHOLDERS PARTICIPATION IN SERVICE PROVISION
To help the Department discharge its duties, stakeholders are expected to:
- Be fully informed of the Department’s SERVICOM Charter.
- Follow the laid down procedures/channels for obtaining required services and information.
- Request/apply in good time to ensure necessary processing.
- Budget constraints can hinder the timely delivery of identified projects/programmes
- Timely management approvals
- Inter-departmental cooperation.
- Contractors delay.
As the Department receives feedback and engage in possible consultations with all stakeholders, this Charter will be reviewed from time to time to ensure its continued relevance and validity.
The Department is poised to work with its Stakeholders towards the growth and development of the Nigerian Telecommunications Sector.