The following are Quality of Service (QoS) Key Performance Indicators (KPIs) based on data collected from the Network Operating Centres (NOCs) of the nation's major mobile network operators (MNO). The data is collected during busy hours at the Base Station Controller (BSC) level and analyzed using monthly weighted averages to ascertain each operator's performance.
For definitions of the various QoS Metrics for measurement of KPIs, see the QoS Metrics & Definitions tab on the Quality of Service (QoS) Page.
Last Update: April 30, 2024
GSM
GSM QoS KPI Nationwide & State Level Data
The following graphs and tables detail the monthly recorded Quality of Service (QoS) KPIs of Nigeria's operating GSM mobile networks i.e. Airtel, 9mobile (formerly Etisalat), Globacom and MTN, on a nationwide and state-by-state basis.
Use the form below or click on a state to reveal the QoS KPI data and trendlines per each state, operator and month.
NOTE: Data points that fall within the target threshold region indicate a failure to meet the QoS KPI target for the relevant month.
PoI
Point of Interconnect QoS KPI Data
The information presented below is arranged by each GSM mobile network, detailing performance per other networks and the Interconnect Clearing Houses.
Airtel
9mobile
Globacom
MTN
ISP
Internet Service Provider QoS KPI Data
The following graphs and tables detail the monthly recorded KPIs of Nigeria's operating major Internet Service Providers (ISPs) i.e. E. Stream, Dimension Data (formerly Internet Solutions), MainOne, Spectranet, Swift Networks and Inq Digital (formerly Vodacom). Data points that fall within the target threshold region indicate a failure to meet the QoS KPI target for the relevant month.
CSP
Collocation Service Provider QoS KPI Data
The following graphs and tables detail the monthly recorded KPIs of Nigeria's operating major Collocation Service Providers (CSPs) i.e. ATC Nigeria Wireless Nigeria (ATC) and IHS Nigeria (IHS). Data points that fall within the target threshold region indicate a failure to meet the QoS KPI target for the relevant month.