The following are Quality of Service (QoS) Key Performance Indicators (KPIs) based on data collected from the Network Operating Centres (NOCs) of the nation's major mobile network operators (MNO). The data is collected during busy hours at the Base Station Controller (BSC) level and analyzed using monthly weighted averages to ascertain each operator's performance.
For definitions of the various QoS Metrics for measurement of KPIs, see the QoS Metrics & Definitions tab on the Quality of Service (QoS) Page.