What is the NCC directive on compensation for network outages?
The Nigerian Communications Commission (NCC) has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
From when will this compensation mechanism take effect?
The compensation framework will take effect from April 2026.
Licensing
In order to maintain market integrity and ensure continuous compliance with the Nigerian Communications Act, any significant change in ownership requires formal oversight and prior authorization from the Nigerian Communication Commission. The following sections address common questions related to the application process, the financial and documentary obligations of the Licensee, criteria necessary to secure final regulatory approval, etc.
What is considered a change in shareholding structure?
To be eligible for a specific Licence, the applicant must be duly incorporated in Nigeria by the Corporate Affairs Commission (CAC) and have valid Tax Identification Number (TIN) issued to the company by Federal Inland Revenue Service (FIRS). A duly registered Business Name is also eligible to apply for a Class Licence in Nigeria.
You are required to apply new Licence and renewal of existing Licenses on Licensing Application Management System (LAMS). Support are also provided through Chabot on the application platform.
The Zonal offices are Primarily established to oversee Licensees and Communications services within their states of coverage.
- Upload Shareholder and Company Secretary Information just the same way you uploaded Director.
- Company Shareholder and Shareholding as well as Company Secretary must be listed on CAC Company Status Report.
A. The requirements for Class Licence
Sign up on esevices.ncc.gov.ng and click on Licensing Application Management System to apply:
1. Fill the form and upload the relevant documents listed below:
You can process your Licence directly with the Commission. NCC has not appointed any agent for the purpose of processing and obtaining Licences on behalf of applicants.
Short code inquiries or renewal - Contact [email protected] or [email protected].
Steps for Applying for new Individual Licence:
Step 1