Frequently Asked Questions

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USSD Billing Policy

End User Billing (EUB) Policy for USSD Banking Transactions in Nigeria
The End User Billing (EUB) policy for USSD banking in Nigeria is an important change in how customers are charged for transactions. It emerged as a consensus option between banking and telecommunications services sectors and their respective regulators (the Central Bank of Nigeria and the Nigerian Communications Commission) to address challenges around the seamless provision of USSD services.

Licensing

What are the Types of Licences you offer?

The Commission is authorized to issue communications Licences for the operation and provision of communications services or facilities by way of Class or Individual Licences

Is there any guideline on VoIP Services?

Please visit the Commission website under Licensing & Regulation, click Guideline you will see the Commission’s Guidelines on International Gateway Access and Voice over Internet Protocol (VoIP).

Why is my Shareholders information rejected / having issues?
  1. Information for each Shareholder must be complete and accurate as filed with the CAC.
  2. You may add, remove, or modify each shareholder’s rating, one after the other until it sums up to 100%, then click on Save.
  3. Note that the total rating must conform to the information filed with the CAC.

How can the list of existing licensees in a particular category be obtained?

Please visit our web site: www.ncc.gov.ng under Licensing and Regulation, click list of Licensee etc.

What is NCC policy on WIMAX Services?

NCC does not regulate technology; however an interested operator must have an operating Licence and the required frequency to be able to provide the service.

What should I do if my Business Name does not have a shareholding structure?
  1. Provide the name(s) of the proprietor(s) and give it a 100% shares. After that make sure you tick the undertaking.
  2. Select the company’s authorized representative.

What are the eligibility criteria for applying for a specific License type?

To be eligible for a specific Licence, the applicant must be duly incorporated in Nigeria by the Corporate Affairs Commission (CAC) and have valid Tax Identification Number (TIN) issued to the company by Federal Inland Revenue Service (FIRS). A duly registered Business Name is also eligible to apply for a Class Licence in Nigeria.

Can we visit any of your Zonal Offices to process and obtain a Licence?

You are required to apply new Licence and renewal of existing Licenses on Licensing Application Management System (LAMS). Support are also provided through Chabot on the application platform.

The Zonal offices are Primarily established to oversee Licensees and Communications services within their states of coverage.

How do I fill the Company Secretary information?
  1. Upload Shareholder and Company Secretary Information just the same way you uploaded Director.
  2. Company Shareholder and Shareholding as well as Company Secretary must be listed on CAC Company Status Report.