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336 Radio Nigeria Kaduna Hosts Danbatta to Discuss Telecoms Industry Issues

The Federal Radio Corporation of Nigeria (FRCN), Kaduna earlier today hosted the Executive Vice

337 PRESS STATEMENT: Emir of Bichi Lauds Danbatta for Impressive Telecoms Industry Growth

More commendations have come the way of Prof Umar Garba Danbatta, the Executive Vice Chairman of

338 Emir Bayero Attributes NCC’s Success to Quality Leadership

...Commends Buhari for Danbatta’s reappointment .

339 PRESS STATEMENT: NTITA: NCC, Danbatta Bag Fresh Awards for Broadband Development

The critical role being played by the Nigerian Communications Commission (NCC) under the leaders

340 PROCEDURE FOR LODGING CONSUMER COMPLAINTS

Consumers of telecom services who are dissatisfied with services rendered to them by any of the Service Providers have a right to seek redress of the situation by reporting to NCC after they would have reported to their respective service providers and are still not satisfied with the responses.

1. When dissatisfied with telecom services:
The Consumer should contact the service provider, whose services or product he/she is not satisfied with, to make a complaint and obtain a complaint ticket number. In case the issue is not satisfactorily resolved by the service provider, the consumer should contact NCC through any of the following: