Legal

Nigerian Communications Commission (NCC) is committed to protecting your privacy and ensuring the security of your personal data in accordance with the Nigeria Data Protection Regulation (NDPR).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us.

1. Who We Are

Nigerian Communications Commission (NCC)
Website: https://ncc.gov.ng
Email: [email protected]
Phone: +234-209-461-7000

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• IP address and browser data

• Billing and shipping address (if applicable)

• Any other information you voluntarily submit via forms or communications

3. How We Collect Your Data

We collect your data when you:

• Fill out forms on our website

• Subscribe to our newsletters

• Make purchases or donations

• Contact us via email or messaging

• Use or browse our website (via cookies and analytics)

4. How We Use Your Data

We use your personal data to:

• Provide and improve our services

• Communicate with you

• Send updates, offers, or newsletters (only with consent)

• Personalize user experience

• Comply with legal obligations

5. Legal Basis for Processing

Under the NDPR, we only process your data when:

• You give explicit consent

• It’s necessary to perform a contract with you

• It’s required by law

• It’s in our legitimate interest and does not override your rights

6. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

• Service providers (e.g. payment processors, email services)

• Government or legal authorities when required by law

• Partners under strict data protection agreements

7. How We Store and Protect Your Data

We take appropriate technical and organizational measures to safeguard your data:

• Secure servers and encrypted data transmission

• Limited access by authorized personnel only

• Regular data security audits and practices

We retain your data only as long as necessary for the purposes outlined in this policy.

8. Your Rights Under NDPR

You have the right to:

• Request access to your personal data

• Correct or update your data

• Withdraw your consent at any time

• Request deletion of your data

• Lodge a complaint with the NITDA (Nigeria Information Technology Development Agency)

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking

We use cookies to improve user experience and analyze website traffic. You may disable cookies in your browser settings. For more details, see our Cookie Policy.

10. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies individually.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

12. Contact Us

For questions or requests regarding your personal data, contact:

Data Protection Officer (DPO)
Email: [email protected]
Phone: +234-209-461-7000

Terms and Conditions

Introduction
Welcome to the website of the Nigerian Communications Commission (“NCC”, “Commission”). These Terms and Conditions govern your use of https://ncc.gov.ng (the “Site”), which the NCC operates under Nigerian law. By accessing or using this Site, you agree to these terms in full. If you do not agree with any part of these terms, you must not use the Site. These terms apply to all visitors, including Nigerian and international users.

1. Use of the Site
The Site is provided by the NCC as a public service to disseminate regulatory information, news and updates, and to facilitate public access to certain NCC services. You may view and download material published on the Site for your personal, non-commercial use only, provided that you keep all copyright and other proprietary notices intact. No user account or login is required to access the main Site’s content. (Certain sub-sites linked from this Site, such as online portals for consumer complaints or licence applications, require separate registration; those portals have their own terms and may require you to create an account.)

2. Restrictions on Use
not to engage in any prohibited activities while using the Site. In particular, you must not:

• Data Scraping or Automated Access. Use any robot, spider, scraper, or other automated means to access, extract or index Site content, or otherwise interfere with its operation. Such activities are expressly forbidden and may violate laws against unauthorised computer access. 
• Unauthorised Access or Hacking. Attempt to gain unauthorised access to any part of the Site, its networks, or any connected computer system or service. This includes any attempt to bypass authentication or security measures. (Under the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, unauthorised access to computer systems is a criminal offence.) 
• Impersonation. Impersonate any person or entity, or misrepresent your identity. Creating fake profiles or using another person’s credentials is prohibited. (The law also criminalises fraudulent impersonation.) 
• Harmful Content. Publish or transmit any content that is defamatory, abusive, harassing, offensive, violent, obscene, or otherwise unlawful. In particular, you must not use the Site to disseminate politically sensitive or extremist material, to incite violence, or to threaten public order or national security. Any conduct that violates Nigerian laws (including laws on public order and national security) is strictly prohibited. 
• Introduce malware, viruses, or any code that disrupts or hijacks the Site’s operation. You must not use the Site to send unsolicited mass communications (“spam”) or phishing. 
• Resale or Commercial Use. Use the Site or its content for commercial purposes (e.g. resale, redistribution) without the NCC’s express permission. 

3. No User-Generated Content
The main NCC Site does not provide any forum, blog, comment section, or messaging service for user content. You cannot submit, upload, or publish information or materials to the Site except through official forms or portals provided for specific services (for example, submitting a consumer complaint or applying for a licence via NCC’s designated e-Services portals). Any information you submit through such forms is subject to the NCC’s Privacy Policy and data protection laws; however, no general posting of content (such as comments or documents) is permitted on the Site itself.

4. Accounts and Registration
Certain NCC services (such as filing consumer complaints or applying for licences) are accessed through linked sub-sites that require user registration or login. Access to those services is governed by separate terms and conditions specific to each portal. If you create an account on an NCC portal, you are responsible for maintaining the confidentiality of your username and password and for all activities under your account. You must provide accurate information during registration and update it as necessary.

5. Personal Data and Cookies
The Site may collect personal data from you through online forms (e.g. subscription to newsletters, request for information) and via cookies. By using the Site, you consent to this data collection. We use cookies and third-party analytics (such as Google Analytics) to understand how the Site is used and to improve our services. These tools may store information on your device and track your usage patterns. We handle any personal data in accordance with Nigerian data protection laws. In particular, the Nigeria Data Protection Act 2023 (NDPA) requires that personal data be processed fairly and transparently and only for specified purposes. The NCC will not collect or use your personal data except as required for legitimate purposes (such as responding to your inquiry) and in compliance with applicable law. Please refer to our Privacy Policy or the NDPA for details on how your information is protected.

6. Third-Party Services
This Site may contain links, embedded content, or references to external websites, social media platforms, or services operated by third parties (e.g. email subscription tools, social media widgets). Such links are provided for convenience only and do not imply endorsement. The NCC does not control these third-party sites or services. We are not responsible for the content, accuracy, or practices of any external sites, nor for any information you provide to them. (For example, if you follow a link to another government department or a social media page, you become subject to their terms and privacy practices.) The FCCPC notes that when linking to other websites: “We don’t have any control over the content on these websites … [and] we’re not responsible for … any loss or damage that may come from your use of these websites”. Accordingly, you acknowledge that any use of third-party sites is at your own risk.

7. Intellectual Property
All content on the Site – including text, graphics, logos, images, audio clips, videos, and software – is the property of the NCC or its content providers, and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or exploit any material on the Site without the express written consent of the NCC. Any rights not expressly granted in these Terms are reserved.

8. Disclaimers and Limitation of Liability
The information provided on this Site is for general informational purposes only. The NCC makes reasonable efforts to ensure that the content is current and accurate, but makes no guarantees, warranties or representations of any kind regarding the completeness, accuracy, reliability, or suitability of the information. All information is provided “as is” without warranty of any kind. The DOJ, for example, cautions that website information is “not intended to provide legal advice to any individual or entity”. Similarly, the NCC does not offer professional legal, financial, or business advice through this Site, and you should not rely on it as such.

The NCC does not warrant that the Site will be uninterrupted, error-free, or free of viruses. We are not liable for any damage to your computer system or loss of data resulting from the use of this Site.

9. Enforcement and Termination
The NCC reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms or engages in prohibited conduct. This may include suspending or terminating access to the Site (or any linked services) without notice. We may also report any unlawful activity to the relevant law enforcement authorities. Nothing in these Terms limits the right of the NCC to pursue all available legal remedies.

10. Amendments to These Terms
The NCC may amend or update these Terms at any time by posting the revised version on this Site. The updated Terms will take effect from the date of posting. You are responsible for reviewing the Terms periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the Nigerian courts. (As expressed in many Nigerian agreements: “This Agreement shall be governed by the Laws of the Federal Republic of Nigeria”)

12. Contact Information
If you have questions about these Terms or the Site, please contact the NCC using the details below:

• Email: [email protected]
• Address: Plot 423 Aguiyi Ironsi Street, Maitama, Abuja, FCT 900271, Federal Republic of Nigeria
• Phone: +234-209-461-7000 | +234-209-461-7514

By using this Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.