This page features independent, data-driven public reports developed by the Nigerian Communications Commission (NCC) in partnership with Ookla, a global leader in network intelligence and performance measurement. The initiative forms part of the NCC QoS/QoE Crowdsourcing Project, a key pillar of the Commission’s transparency and data-driven regulatory approach.
Published quarterly, these reports provide unbiased insights into network performance, coverage, and service quality across operators, states, and regions in Nigeria. By combining Ookla’s advanced analytics with the Commission’s regulatory oversight, this collaboration strengthens transparency, empowers consumers to make informed choices, and drives better service delivery and stronger network performance nationwide.
Through this initiative, the Commission aims to promote accountability, identify service gaps, and support evidence-based policy interventions that drive innovation, attract investment, and ensure Nigerians enjoy reliable, high-quality connectivity in line with our commitment to openness, innovation, and consumer protection.
NOTE: From 1st October 2025, T2 performance reflects a national roaming arrangement with MTN.
4th Quarter 2025:
Consumer Insights & Industry Trends
This report provides a nationwide, data-driven snapshot of how Nigerians experience mobile connectivity, drawing on millions of real user measurements to highlight performance trends, regional variations and evolving consumer usage patterns. It showcases areas of progress alongside locations where service quality can be strengthened, helping to guide targeted improvements. The NCC is using these insights to engage operators on network optimisation, infrastructure expansion and quality-of-service compliance, ensuring investments are evidence-based and focused on delivering more consistent, high-quality connectivity across the country.
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Connectivity on the Move: Major Roads Network
Focusing on Nigeria’s major road corridors, this report examines mobile coverage and signal quality along nearly 300,000 kilometres of highways and transport routes, reflecting the real connectivity experience of motorists, commuters and logistics operators. While most roads enjoy usable service, the analysis identifies specific segments where performance can be improved to support safety, navigation and digital access on the move. These findings are guiding NCC’s collaboration with operators on network densification, site upgrades and improved handover performance across critical transport infrastructure.
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Network Performance & 5G Reality
This report offers an independent view of Nigeria’s overall mobile network performance alongside the real-world experience of 5G users, revealing a clear gap between where 5G has been deployed and how effectively it is experienced in practice. While device readiness and rollout continue to grow, many users still rely primarily on 4G, particularly where 5G coverage is intermittent or under-optimised. The insights are shaping NCC’s focus on optimising existing networks, accelerating the transition from legacy technologies and strengthening performance monitoring to ensure connectivity improvements are consistently felt nationwide.
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Connected but Underserved: The Signal Quality Gap
Going beyond traditional coverage maps, this report highlights areas where Nigerians may appear connected but still experience weak or unstable signals that limit real digital usage. By identifying underserved signal zones linked to slower speeds and higher delays, it provides a clearer picture of quality gaps affecting everyday connectivity. The NCC is using these insights to guide targeted infrastructure upgrades, strengthen quality standards and drive data-led regulatory interventions focused on improving real Quality of Experience across the country.
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Network Impact on Battery Life & Device Temperature in Nigeria
This innovative report reveals how network conditions directly affect smartphone performance, showing how weak signals and congestion can lead to faster battery drain, overheating and reduced usability for consumers. By highlighting “high-stress” network zones, it introduces a new dimension of quality assessment beyond speeds alone. These findings are supporting NCC’s targeted quality-of-service actions, congestion management strategies and infrastructure planning to ensure better networks also translate into improved everyday user experience.
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Urban vs Rural Network Performance
Using advanced geospatial analysis, this report provides a clearer view of the performance gap between Nigeria’s urban and rural communities, while also highlighting encouraging improvements in rural broadband speeds and the emergence of digital corridors along major highways. It pinpoints where challenges remain most pronounced particularly in network stability and responsiveness, helping move beyond broad averages to precise intervention areas. The NCC is applying these insights to guide spectrum planning, backhaul optimisation and policy actions aimed at narrowing the digital divide.
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The 5G Reality Check: Closing the Gap between Coverage and Usage
This report explores how Nigeria’s growing 5G footprint is translating into real user experience, introducing the “5G Gap” between nominal coverage and actual service quality on the ground. By assessing performance and adoption across all LGAs, it highlights zones where networks exist but are not yet delivering their full potential. The NCC is using these insights to engage operators on network optimisation, smarter investment planning and performance improvement, ensuring 5G deployment delivers meaningful benefits beyond rollout statistics.
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3rd Quarter 2025:
The Great Divide- Urban vs Rural Speeds
This report uses extensive, crowdsourced data to explore how mobile broadband performance varies between urban and rural Nigeria. It highlights persistent differences in speeds and experience that exist even where networks are available, offering fresh evidence of where and how connectivity quality still lags outside major cities. These insights strengthen evidence-based regulatory action and investment planning to improve connectivity quality nationwide.
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The Technology Driving Your Connection
This report uses crowdsourced performance data and technology-level analysis to examine how Nigerians experience connectivity across 3G, 4G, and 5G networks. It highlights how reliance on older technologies continues to shape real-world speeds and quality of experience in different parts of the country, while showing where newer technologies are already delivering clear performance gains. The findings provide timely evidence to guide technology transition; spectrum use and investment decisions as Nigeria’s broadband ecosystem continues to evolve.
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Unpacking Network Capacity
This report explores how network congestion and capacity constraints shape users’ everyday internet experience across Nigeria, particularly during peak usage periods. It highlights that while overall network capacity is generally sound, localized congestion in high-density urban areas can significantly impact everyday services such as streaming, video calls, and mobile payments. The report points to targeted capacity upgrades and smarter network optimisation as key levers for improving service reliability where it matters most.
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Nigeria Network Performance & 5G Opportunity Analysis
This report explores how Nigeria’s mobile networks are performing today and where the most important improvement opportunities lie, with a focus on 5G. Drawing on large-scale, real-world network measurements, it reveals persistent urban–rural performance gaps, uneven experience across operators, and a notable mismatch between 5G-capable devices and actual 5G access—particularly in Lagos and Abuja. The findings highlight key priorities for network modernisation, fair competition, and targeted investment, setting the context for Nigeria’s next phase of broadband growth.
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Comparative Assessment of Network QoS/QoE
This report compares how mobile networks perform across Nigeria from a Quality of Service and Quality of Experience perspective, highlighting how location, technology, and network conditions shape everyday user experience. It spotlights regional differences in download speeds across major States, showing which operators deliver the strongest performance in high-demand areas, while also revealing persistent urban–rural quality gaps and growing pressure on network responsiveness. Together, the findings support informed consumer choice and underscore the importance of continued network modernisation and targeted investment, with deeper insights explored in the full report.
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Device Model Adoption & Performance Benchmarking
This report explores how device choice is reshaping real-world mobile network performance in Nigeria. Drawing on large-scale user-initiated network measurements, it reveals how 5G is transforming speeds, why mid-range smartphones are now delivering unexpectedly strong performance, and how device–network interaction matters as much as price. It also spotlights uneven regional outcomes, offering timely insights for decision making and consumer awareness as Nigeria’s digital ecosystem continues to evolve.
📄 Click here to view/download the full report