This page features independent, data-driven public reports developed by the Nigerian Communications Commission (NCC) in partnership with Ookla, a global leader in network intelligence and performance measurement. The initiative forms part of the NCC QoS/QoE Crowdsourcing Project, a key pillar of the Commission’s transparency and data-driven regulatory approach.
Published quarterly, these reports provide unbiased insights into network performance, coverage, and service quality across operators, states, and regions in Nigeria. By combining Ookla’s advanced analytics with the Commission’s regulatory oversight, this collaboration strengthens transparency, empowers consumers to make informed choices, and drives better service delivery and stronger network performance nationwide.
Through this initiative, the Commission aims to promote accountability, identify service gaps, and support evidence-based policy interventions that drive innovation, attract investment, and ensure Nigerians enjoy reliable, high-quality connectivity in line with our commitment to openness, innovation, and consumer protection.
NOTE: From 1st October 2025, T2 performance reflects a national roaming arrangement with MTN.
4th Quarter 2025:
Consumer Insights & Industry Trends
This report provides a nationwide, data-driven snapshot of how Nigerians experience mobile connectivity, drawing on millions of real user measurements to highlight performance trends, regional variations and evolving consumer usage patterns. It showcases areas of progress alongside locations where service quality can be strengthened, helping to guide targeted improvements. The NCC is using these insights to engage operators on network optimisation, infrastructure expansion and quality-of-service compliance, ensuring investments are evidence-based and focused on delivering more consistent, high-quality connectivity across the country.
📄 Click here to view/download the full report
Connectivity on the Move: Major Roads Network
Focusing on Nigeria’s major road corridors, this report examines mobile coverage and signal quality along nearly 300,000 kilometres of highways and transport routes, reflecting the real connectivity experience of motorists, commuters and logistics operators. While most roads enjoy usable service, the analysis identifies specific segments where performance can be improved to support safety, navigation and digital access on the move. These findings are guiding NCC’s collaboration with operators on network densification, site upgrades and improved handover performance across critical transport infrastructure.
📄 Click here to view/download the full report
Network Performance & 5G Reality
This report offers an independent view of Nigeria’s overall mobile network performance alongside the real-world experience of 5G users, revealing a clear gap between where 5G has been deployed and how effectively it is experienced in practice. While device readiness and rollout continue to grow, many users still rely primarily on 4G, particularly where 5G coverage is intermittent or under-optimised. The insights are shaping NCC’s focus on optimising existing networks, accelerating the transition from legacy technologies and strengthening performance monitoring to ensure connectivity improvements are consistently felt nationwide.
📄 Click here to view/download the full report
Connected but Underserved: The Signal Quality Gap
Going beyond traditional coverage maps, this report highlights areas where Nigerians may appear connected but still experience weak or unstable signals that limit real digital usage. By identifying underserved signal zones linked to slower speeds and higher delays, it provides a clearer picture of quality gaps affecting everyday connectivity. The NCC is using these insights to guide targeted infrastructure upgrades, strengthen quality standards and drive data-led regulatory interventions focused on improving real Quality of Experience across the country.
📄 Click here to view/download the full report
Network Impact on Battery Life & Device Temperature in Nigeria
This innovative report reveals how network conditions directly affect smartphone performance, showing how weak signals and congestion can lead to faster battery drain, overheating and reduced usability for consumers. By highlighting “high-stress” network zones, it introduces a new dimension of quality assessment beyond speeds alone. These findings are supporting NCC’s targeted quality-of-service actions, congestion management strategies and infrastructure planning to ensure better networks also translate into improved everyday user experience.
📄 Click here to view/download the full report
Urban vs Rural Network Performance
Using advanced geospatial analysis, this report provides a clearer view of the performance gap between Nigeria’s urban and rural communities, while also highlighting encouraging improvements in rural broadband speeds and the emergence of digital corridors along major highways. It pinpoints where challenges remain most pronounced particularly in network stability and responsiveness, helping move beyond broad averages to precise intervention areas. The NCC is applying these insights to guide spectrum planning, backhaul optimisation and policy actions aimed at narrowing the digital divide.
📄 Click here to view/download the full report
The 5G Reality Check: Closing the Gap between Coverage and Usage
This report explores how Nigeria’s growing 5G footprint is translating into real user experience, introducing the “5G Gap” between nominal coverage and actual service quality on the ground. By assessing performance and adoption across all LGAs, it highlights zones where networks exist but are not yet delivering their full potential. The NCC is using these insights to engage operators on network optimisation, smarter investment planning and performance improvement, ensuring 5G deployment delivers meaningful benefits beyond rollout statistics.
📄 Click here to view/download the full report
3rd Quarter 2025:
Click any of the reports below to download.