Consumer Affairs Bureau

#Service/TaskConditions / RequirementsTimelinesFees/Remarks
1.Submission of promotional advertisementLicensee must submit a detailed report on the goods/services, attach reliable data if claims depend on testing, and comply with NCC standards.At least 30 working days before publicationFees as specified in Schedule 1 (₦750,000 - ₦1,500,000 depending on category)
2.Application for promotion approvalComplete and submit the stipulated application form, including a detailed report of the promotion, target consumers, and payment of applicable fees.30 days for Commission responseApplication fee ranges from ₦500,000 to ₦1,500,000 based on license type.
3.Notification of promotion launchNotify the Federal Competition and Consumer Protection Commission within 3 days of promotion launch.3 working days post-launchNo specific fees mentioned in this section.
4.Promotion traffic capacity confirmationLicensee must ensure network capacity can accommodate the promotion traffic and that tariffs do not exceed NCC-approved ratesPrior promotion commencementNo specific fees mentioned in this section.
5.Geographic and consumer segmentationPromotion must indicate target consumers and geographical availability while ensuring a balance without concentrating on one region.Along with the applicationNo specific fees mentioned, mandatory requirement.
6.Variation of promotion termsAny variation in the promotional terms must be communicated clearly and not misrepresent the promotion’s opportunity or supply limits.Must be communicated with promotional materialNo specific fees, but subject to sanctions if rewards are varied.
7.Appeal on denied promotion applicationLicensees may submit an appeal to the NCC in writing, with clear reasons for the appeal, within 7 days of receiving the rejection notice.Within 7 days of receiving the decisionNo fees specified, but decisions by the Appeal Panel are binding.
8.Sanctions for breach of guidelinesBreach of these guidelines may lead to suspension from future promotional activities and other sanctions pursuant to the Nigerian Communications (Enforcement Process, etc.) Regulations.Depends on the severity of the breachSanctions could include suspension or other penalties as per enforcement process.