Consultation Paper on Three (3) Subsidiary Legislations

The Nigerian Communications Commission in exercise of its functions under the Nigerian Communications Act 2003 (the Act) published Three (3) Consultation Papers on the following Subsidiary Legislations:

  1. Licensing Regulations 2019
  2. Enforcement Processes Regulations 2019
  3. Internet Code of Practice 2019

The Consultation Papers have been published on its website www.ncc.gov.ng. and the Commission expects comments and feedback on the regulatory proposals presented in the Consultation Papers.

Quality of Experience

Quality of Experience (QoE) is a critical measure of how users perceive and interact with telecommunications services. It goes beyond technical performance metrics to capture the real-world satisfaction of consumers when using voice, data and digital services. 

The Telecom Value Chain is made up of several interconnected components, each playing a vital role in delivering services to the end-user. These components or building blocks collectively determine the quality of service and, ultimately, the user’s experience.