Legal & Regulatory Services Department

#Service/TaskConditions / RequirementsTimelinesFees/Remarks
1.Issuance Of Regulatory Good Standing To Licensee
  1. Letter to the Commission requesting for regulatory good standing.
  2. Ensure that all obligations to the Commission have been met before application.
14 DaysNIL
2.Change In Shareholding Structure Of Licensee
  1. Letter to the Commission for approval on change in shareholding.
  2. Ensure that all obligations to the Commission have been met before application.
14 Days₦50,000.00
3.Transfer Of Licence
  1. Letter to the Commission for approval to transfer licence.
  2. Ensure that all obligations to the Commission have been met before application.
14 Days₦100,000.00
4.Use Of Trade Name By Licensee
  1. Letter to the Commission for approval to use trade name.
  2. Ensure that all obligations to the Commission have been met before application can be granted.
14 DaysNIL
5.Issuance Of Certified True Copy (CTC) To Licensee

Application must be in writing and addressed to the Executive Vice Chairman, for the attention of the Legal and Regulatory Services Department). A copy of the Remita Retrieval Reference advice should be attached to the application as evidence of payment of the application fee via the Commission's website.

  1. The letter/application should be submitted at either the Commission's Headquarters or any of the Zonal Offices listed on its website (www.ncc.gov.ng).
  2. Where no query is raised, the CTC and payment receipt will be dispatched.
  3. Where a query is raised, a letter will be dispatched to the applicant within 48hrs of confirmation of payment detailing the query.
  4. Upon receipt of a satisfactory response from the applicant, the Commission will dispatch the CTC to the provided that payment has been confirmed.
  5. Where the Commission is of the opinion that the CTC should not be issued, a letter will be dispatched to the applicant within 48hrs of receipt of the applicant's response, and the processing fee paid will be refunded within 14 (Fourteen) working days of the date of dispatch of the letter communicating the refusal to issue the CTC.
48 Hours





14 Days		₦10,000.00
6.Issuance Of Certificate To Proceed To Court For Enforcement Of The Provisions On Competition Practices. Receipt of application. 7 Days NIL
7.Conduct Public Inquiry

The Commission may initiate a Public Inquiry either

  1. suo-moto, or
  2. By a written request by a person showing evidence that the issue is of significant interest to the public or Licensees

35 Days (To obtain Management's Approval and issue statutory 21 days' Notice)

NB: The report of the inquiry is published within 45 days of the Inquiry

 NIL
8.Register Interconnection Agreements Receipt of duly executed Interconnect Agreement by Licensee. 7 Days of the submission of the Agreement to the Commission NIL
9.Provide Legal Opinion Receipt of request for legal opinion on any issue 5 Days after the receipt of all relevant information/documents 
10.Give Statement Of Reasons For Decision Receipt of letter requesting for Statement of Reasons 14 Days after the receipt of written request by an aggrieved person 
11.Review Of The Commission's Decision Receipt of letter requesting for review of the Commission's decision within 30 days of receiving the Statement of Reasons Not later than 60 days from the date of receipt of the aggrieved person's written submissions in line with Section 87 of the   Nigerian Communications Act, 2003. 
12.Respond To Request For Freedom Of Information Based On The Freedom Of Information (FOI) Act, 2011 Receipt of letter requesting for information under the FOI Act, 2011. 7 Days of receipt of request and an additional 7 Days in cases where more time is needed to collate the requested information.  
13.Resolution Of Complaints From Law Firms
  1. Receipt of letter of consumer complaint from law firm.
  2. Ensure the relevant operator dispute resolution process has been exhausted before complaint to the Commission.
60 Days (failure to resolve the complaint within 60 Days will have the matter forwarded to the Commission's Compliance Monitoring & Enforcement Department). 
14.Dispute Resolution Sixty (60) days from the date of commencement of proceedings in line with the Dispute Resolution Guidelines, 2004. 
15.Complaint Adjudication  Sixty (60) days 
16. Stakeholder Arbitration  Twenty One (21) days 
17.Pre-Action Notice In Court Cases Relating To The Commission  30 days 
18.Certificate For Leave To Proceed To Court  No timeline provided by the NCA, 2003 
Last Updated December 21, 2024