ISP - QOS

Internet Service Provider QoS KPI Data

The following graphs and tables detail the monthly recorded KPIs of Nigeria's operating major Internet Service Providers (ISPs) i.e. E. Stream, Dimension Data (formerly Internet Solutions), MainOne, Spectranet, Cobranet, Swift Networks, Tizeti and Inq Digital (formerly Vodacom). Data points that fall within the target threshold region indicate a failure to meet the QoS KPI target for the relevant month.

Hide Standalone View
Off

ISP - Latency

MONTHS Dec'23 Nov'23 Oct'23 Sep'23 Aug'23 Jul'23 Jun'23 May'23 Apr'23 Mar'23 Feb'23 Jan'23 Dec'22 Nov'22 Oct'22 Sep'22 Aug'22 Jul'22 Jun'22 May'22 Apr'22 Mar'22 Feb'22 Jan'22 Dec'21 Nov'21 Oct'21 Sep'21 Aug'21 Jul'21 Jun'21 May'21 Apr'21 Mar'21 Feb'21 Jan'21 Dec'20 Nov'20 Oct'20 Sep'20 Aug'20 Jul'20 Jun'20 May'20 Apr'20 Mar'20 Feb'20 Jan'20
Cobranet 8.00 8.00 8.00 8.00 8.00 8.00 8.00 8.50 4.00 4.00 4.00 4.00 8.50 4.00 24.80 24.40 24.80 25.00 25.00                                                          
Dimension Data 8.89 8.48 8.89 8.84 8.11 8.29 8.30 8.30   7.15 7.65 7.21 5.40 7.87 7.90 4.84 7.90 7.99 5.87 10.80 5.66 5.30 8.86 6.14 6.08 6.08 8.98 9.96 8.96 8.96 6.08 6.05 8.86 9.14 9.10 2.13 8.20 8.47 8.91 9.10 6.00 13.28 9.11 9.00 10.31 10.31 10.31 10.30
E.Stream 22.00 2.00 22.00 2.00 19.33 20.00   12.72     26.01 12.00   13.47 12.00 15.00 12.00 12.00 12.30 24.00 12.00 12.00 1.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.00 12.33 0.18 12.00 12.00 12.33 1.00 12.00 12.33 12.50 12.00 1.00 14.50 15.00 1.00 1.00 15.50
Inq Digital   27.87   33.82 28.70 24.53 21.28 24.12 27.77 25.83 24.84 29.17 25.21 26.07 25.31 25.63 25.31 26.97 31.10 60.82 30.41 30.41 30.41 30.40 30.41 30.41 30.41 30.86 31.27 31.82 31.82 31.82 31.82 33.45 36.68 37.06 37.06 37.06 37.40 39.28 39.31 40.12 39.62 39.38 40.90 40.92 45.44 45.64
MainOne 12.38 13.10 12.38 12.67 12.94 12.96 12.02 13.37 13.45 15.39 17.70 14.25 12.56 13.47 12.74 13.72 12.74 13.77 15.76 28.34 15.04 13.81 13.88 13.24 1.00 11.47 0.32 14.16 19.61 19.60 23.04 21.72 22.77 22.92 6.98 7.83 18.20 18.39 18.96 19.25 18.23 18.17 1.01 17.60 21.35 1.04 1.02 18.45
Spectranet 4.54 4.06 4.54 4.77 4.04 4.73                 35.00   35.00 29.00 14.00 31.16 12.67 18.00 18.00 18.14 15.00 16.00 15.00 13.00 10.00 1.50 19.00 12.20 13.33 1.00 17.28 11.10 9.44 16.93 14.94 14.60 4.76 37.00 30.95 38.70 6.40 27.53 28.05 40.70
Swift Networks 4.00 4.00 4.00 4.00 4.00 4.70 4.00 5.00     4.70 4.00 4.00 4.50 4.13 4.00 4.13 4.00 4.60 10.00 4.79 4.70 4.00 4.86 5.50 5.50 4.50 4.60 4.00 4.50 4.60 4.00 4.00 4.50 5.00 4.00 4.00 4.00 4.00 4.90 4.00 5.90 5.00 5.50 5.10 4.70 5.30 4.60
Tizeti Network 0.14 0.12 0.14 0.27 0.61 0.60 0.57 0.53 0.54 0.47 1.05 8.22 8.90                                                                      
VDT Communications 32.88 32.86 32.88 29.21 30.57 34.80 36.59 34.74 34.57 34.76 35.71 32.91 30.98 33.70 23.80 32.76 23.80 32.30 27.04 64.60 31.86 31.67 28.00 31.50 31.50 28.29 28.05 31.67 29.17 29.62 30.04 34.17 48.13                              

ISP Packet loss

MONTHS Dec'23 Nov'23 Oct'23 Sep'23 Aug'23 Jul'23 Jun'23 May'23 Apr'23 Mar'23 Feb'23 Jan'23 Dec'22 Nov'22 Oct'22 Sep'22 Aug'22 Jul'22 Jun'22 May'22 Apr'22 Mar'22 Feb'22 Jan'22 Dec'21 Nov'21 Oct'21 Sep'21 Aug'21 Jul'21 Jun'21 May'21 Apr'21 Mar'21 Feb'21 Jan'21 Dec'20 Nov'20 Oct'20 Sep'20 Aug'20 Jul'20 Jun'20 May'20 Apr'20 Mar'20 Feb'20 Jan'20
Cobranet 2.00 0.41 2.00 0.36 0.34 0.32 0.31 0.00 0.05 0.02 0.03 0.00 0.00 0.00 0.01 0.01 0.01 1.00 1.00                                                          
Dimension Data 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00   0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
E.Stream 1.00 1.00 1.00 1.20 1.00 1.80   0.67     0.00 0.01   0.00 0.01 0.03 0.01 0.01 0.01 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01
Inq Digital   1.31   1.31 1.37 1.31 1.31 1.31 0.01 1.31 1.32 1.34 1.31 1.31 1.38 1.27 1.38 0.01 1.44 2.88 1.44 1.44 1.44 1.44 1.45 1.45 1.45 1.51 2.10 1.57 1.57 1.57 0.00 1.76 1.39 1.39 1.37 1.32 1.32 0.99                
MainOne 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01 0.00 0.00 0.00 0.00 0.01 0.03 0.00 0.04 0.61 0.04 0.00 0.00 0.00 0.00 0.01 0.06 0.01 0.02 0.13 0.38 0.00 0.02 0.09 0.11 0.05 0.07 0.04 0.05 0.04 0.00 0.03 0.01 0.00 0.00 0.00
Spectranet 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Swift Networks 0.30 0.30 0.30 0.20 0.20 0.38 0.30 0.30     0.40 0.30 0.30 0.30 0.21 0.30 0.21 0.20 0.20 0.60 0.44 0.30 0.30 0.41 0.20 0.20 0.20 0.17 0.16 0.16 0.20 0.30 0.30 0.20 0.49 0.40 0.40 0.40 0.40 0.20 0.19 0.40 0.53 0.60 0.50 0.46 0.60 0.30
Tizeti Network 0.05 0.05 0.05 0.06 0.14 0.14 0.07 0.33 0.30 0.23 0.68 1.10 1.71                                                                      
VDT Communications 0.36 1.20 0.36 0.83 0.33 0.57 0.79 0.55 0.50 0.59 0.46 0.00 0.55 0.37 0.46 0.30 0.46 0.00 0.03 0.34                                                        

ISP Link Utilization

MONTHS Dec'23 Nov'23 Oct'23 Sep'23 Aug'23 Jul'23 Jun'23 May'23 Apr'23 Mar'23 Feb'23 Jan'23 Dec'22 Nov'22 Oct'22 Sep'22 Aug'22 Jul'22 Jun'22 May'22 Apr'22 Mar'22 Feb'22 Jan'22 Dec'21 Nov'21 Oct'21 Sep'21 Aug'21 Jul'21 Jun'21 May'21 Apr'21 Mar'21 Feb'21 Jan'21 Dec'20 Nov'20 Oct'20 Sep'20 Aug'20 Jul'20 Jun'20 May'20 Apr'20 Mar'20 Feb'20 Jan'20
Cobranet 69.70 69.69 69.70 70.28 70.32 70.99 71.06 71.30 71.30 71.59 71.90 71.46 69.20 70.68 3.20 70.76 70.88 74.00 75.00                                                          
Dimension Data 22.06 21.96 22.06 21.24 21.75 21.83 21.83 22.07   55.34 0.48 46.43 42.79 18.16 39.35 44.19 39.35 46.97 49.12 113.74 52.74 46.23 41.61 45.22 42.09 42.20 42.19 39.88 39.88 39.88 39.37 39.37 39.88 39.88 42.19 39.37 36.32 39.52 39.52 39.52 40.16 40.16 40.15 40.15 43.07 43.07 43.07 42.84
E.Stream 52.28 52.33 52.28 51.19 49.80 48.59   54.18     40.04 69.50   45.82 71.50 72.30 71.50 70.10 70.01 139.50 69.40 69.28 69.20 64.50 68.50 68.90 68.70 68.19 67.81 67.11 64.11 63.17 67.45 67.11 66.08 65.45 60.45 61.03 60.03 67.11 66.45 87.73 85.54 78.10 32.25 70.83 62.06 67.33
Inq Digital   75.00   75.00 75.22 75.00 75.00 75.22 75.67 75.22 75.22 75.12 75.00 75.22 74.29 75.21 74.29 74.50 74.50 149.00 74.50 74.50 75.00 75.00 74.50 74.50 74.50 75.00 74.50 74.50 74.50 75.00 74.50 74.50 71.42 70.00 70.11 72.75 71.86 72.00 71.86 72.00 72.00 71.00 72.08 74.00 85.00 83.51
MainOne 41.44 30.40 41.44 56.72 60.71 50.76 56.89 59.23 54.83 45.41 43.74 45.39 41.17 45.82 17.42 17.82 17.42 24.97 25.73 42.82 20.57 27.73 22.06 25.86 40.77 30.37 20.11 9.49 14.00 12.96 12.20 11.27 11.82 12.07 23.93 38.46 9.79 10.14 8.51 10.65 9.88 13.69 17.66 20.42 19.71 16.19 16.52 31.00
Spectranet 26.45 26.02 26.45 26.58 26.33 26.61 26.06 25.72 25.76 24.97 24.61 24.47 24.82 24.73 44.19 13.15 44.19 42.40 32.70 73.94 36.56 66.20 40.30 31.22 34.30 65.60 45.70 39.30 40.50 38.90 46.90 47.40 39.69 48.80 72.05 70.00 46.10 55.50 53.60 53.60 51.23 52.40 49.10 70.60 51.10 59.10 53.90 56.70
Swift Networks 71.60 72.08 71.60 68.80 68.60 66.68 64.83 65.83     67.00 68.00 65.20 67.40 68.60 67.90 68.60 69.20 68.15 131.66 79.88 79.83 75.47 64.69 63.00 63.00 64.00 63.00 65.76 65.32 59.00 58.00 60.00 59.13 65.84 57.10 56.50 53.65 53.65 54.40 58.43 59.00 55.65 58.92 56.71 50.38 61.00 78.00
Tizeti Network 56.90 52.55 56.90 61.95 67.10 67.10 77.66 73.89 74.04 81.08 81.08 69.80 73.62                                                                      
VDT Communications 11.84 11.56 11.84 11.75 12.47 11.58 12.03 11.42 10.01 10.57 5.36 5.42 4.84 5.86 57.43 11.27 57.43 48.06 46.59 100.72 53.46 54.69 56.50 55.71 60.00 58.36 61.05 52.83 56.58 59.26 53.20 38.71 20.13                              

ISP Jitter

MONTHS Dec'23 Nov'23 Oct'23 Sep'23 Aug'23 Jul'23 Jun'23 May'23 Apr'23 Mar'23 Feb'23 Jan'23 Dec'22 Nov'22 Oct'22 Sep'22 Aug'22 Jul'22 Jun'22 May'22 Apr'22 Mar'22 Feb'22 Jan'22 Dec'21 Nov'21 Oct'21 Sep'21 Aug'21 Jul'21 Jun'21 May'21 Apr'21 Mar'21 Feb'21 Jan'21 Dec'20 Nov'20 Oct'20 Sep'20 Aug'20 Jul'20 Jun'20 May'20 Apr'20 Mar'20 Feb'20 Jan'20
Cobranet 2.00 2.00 2.00 2.00 2.00 2.00 2.00 3.00 3.00 2.99 3.00 2.99 3.00 2.99 3.20 2.80 3.20 5.00 2.00                                                          
Dimension Data 0.24 0.24 0.24 0.24 0.24 0.30 0.00 0.35   0.35 0.20 0.23 0.37 0.36 0.42 0.27 0.42 0.17 0.31 0.40 0.37 0.71 0.18 0.16 0.45 0.45 0.47 0.47 0.47 0.47 0.45 0.45 0.45 0.47 0.47 0.60 0.41 0.42 0.46 0.47 0.55 0.17 0.56 1.00 0.41 0.41 0.41 0.41
E.Stream 5.37 0.39 5.37 0.67 5.20 5.40   3.17     4.28 1.25   2.69 0.19 0.69 0.19 0.18 0.18 0.36 0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.18     0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.18 0.01 0.20 0.20 0.01 0.01 0.20
Inq Digital   2.04   2.04 2.04 2.04 2.03 2.04 2.02 2.01 2.00 2.02 2.01 2.01 2.01 2.01 2.01 2.02 2.03 4.06 2.03 2.03 1.94 1.97 2.04 2.15 2.38 2.51 2.51 2.51 2.51 2.51 2.51 2.51 2.61 2.69 2.64 2.49 2.50 2.50 2.45 2.50 2.47 2.47 2.40 3.39 3.16 3.08
MainOne 1.04 1.07 1.04 1.00 1.02 1.01 1.01 1.58 2.61 2.08 3.49 3.27 2.99 2.69 2.53 2.80 2.53 3.02 4.22 7.54 3.22 1.47 2.70 1.07 1.00 1.01 2.07 2.81 3.75 3.72 2.93 3.10     2.72 3.19 3.28 2.62 2.59 3.44 3.14 3.40 1.01 2.62 2.57 1.01 1.02 3.04
Spectranet 0.96 0.94 0.96 0.87 1.45 1.66                 1.42   1.42 1.30 0.50 1.56 1.22 1.20 1.00 1.77 1.20 1.80 4.30 0.90 4.90 1.50 2.60 0.90 1.31 0.97 1.76 0.80 0.64 2.11 1.30 0.90 1.81              
Swift Networks 1.10 1.10 1.10 1.11 1.10 1.24 1.10 1.10     1.10 1.10 1.10 1.10 1.11 1.10 1.11 1.10 1.10 2.20 1.15 1.10 1.20 1.31 1.50 1.50 1.30 1.30 1.30 1.30 1.30 1.20 1.20 1.20 1.32 1.20 1.20 1.20 1.20 1.10 1.20 0.80 1.30 1.30 1.30 1.40 1.50 1.30
Tizeti Network 0.95 0.59 0.95 1.00 0.68 0.68 0.81 1.93 2.04 2.42 2.08 3.90 0.64                                                                      
VDT Communications 4.35 6.78 4.35 5.37 4.43 7.48 10.80 10.54 11.35 10.95 10.65 10.88 11.38 13.09 4.13 15.56 4.13 5.23 4.05 10.46 3.88 2.98 2.11 2.91 2.69 3.64 1.80 8.84 10.23 13.03 11.39 8.73 1.89                              

ISP Availability

MONTHS Dec'23 Nov'23 Oct'23 Sep'23 Aug'23 Jul'23 Jun'23 May'23 Apr'23 Mar'23 Feb'23 Jan'23 Dec'22 Nov'22 Oct'22 Sep'22 Aug'22 Jul'22 Jun'22 May'22 Apr'22 Mar'22 Feb'22 Jan'22 Dec'21 Nov'21 Oct'21 Sep'21 Aug'21 Jul'21 Jun'21 May'21 Apr'21 Mar'21 Feb'21 Jan'21 Dec'20 Nov'20 Oct'20 Sep'20 Aug'20 Jul'20 Jun'20 May'20 Apr'20 Mar'20 Feb'20 Jan'20
Cobranet 99.74 99.59 99.74 99.64 99.66 99.68 99.69 99.97 99.93 99.98 99.94 99.95 99.98 99.95 99.95 99.96 99.95 99.96 99.95                                                          
Dimension Data 99.57 99.47 99.57 99.47 99.67 99.78 99.64 99.68   100.00 100.00 99.63 99.90 99.87 99.95 99.89 99.95 97.33 98.78 199.16 99.78 99.67 99.90 99.48 99.62 99.82 99.80 99.48 99.80 99.96 99.88 99.76 99.79 99.60 99.71 99.65 99.80 99.39 99.82 99.71 99.77 99.87 99.56 99.68 99.14 99.46 99.51 99.74
E.Stream 99.80 99.86 99.80 99.72 99.55 96.98   98.76     99.97 99.85   99.96 99.96 99.84 99.96 99.98 99.98 199.94 99.96 99.98 99.98 99.94 99.95 99.87 99.85 99.75 99.81 99.78 99.93 99.92 99.67 99.82 99.97 99.92 99.91 99.32 99.83 99.82 99.77 99.50 99.90 99.83 98.87 99.63 99.87 99.89
Inq Digital   96.92   98.55 98.86 98.70 98.28 99.12 97.92 99.08 95.46 99.06 97.36 99.48 96.96 97.38 96.96 97.18 97.75 195.20 96.68 98.46 98.30 99.23 95.99 97.77 97.73 97.78 98.00 98.05 97.97 97.83 98.26 97.85 98.27 97.83 98.14 98.00 97.62 97.82 97.91 98.40 98.61 98.03 98.78 99.46 99.77 99.70
MainOne 99.98 99.96 99.98 99.96 99.92 99.96 99.97 99.95 99.93 99.87 99.79 99.94 99.94 99.96 99.97 99.98 99.97 99.97 99.98 199.92 99.97 99.98 99.97 99.98 99.98 99.95 99.99 99.96 99.96 99.96 99.89 99.96 99.93 99.91 99.93 99.89 99.84 99.89 99.96 99.90 99.92 99.91 99.92 99.97 99.94 99.94 99.78 99.87
Spectranet 99.58 99.76 99.58 99.65 99.62 99.57 99.68 99.57 99.52 99.76 99.48 99.73 99.87 99.68 98.92 99.62 98.92 99.90 98.00 192.94 97.11 97.10 98.90 99.56 97.90 99.40 98.60 99.50 98.80 96.30 97.50 98.48 98.20 98.50 97.69 98.70 98.80 99.00 98.40 99.50 98.64 98.70 97.82 98.30 98.80 97.70 98.50 98.80
Swift Networks 99.06 99.13 99.06 99.18 99.02 98.94 99.00 99.00     98.89 99.06 99.04 99.06 99.18 99.27 99.18 99.19 99.19 198.00 99.09 99.04 99.21 98.86 99.20 99.21 99.19 99.00 99.21 99.13 99.32 99.19 99.08 99.17 98.76 99.21 99.22 99.13 97.62 99.06 99.14 99.20 98.81 99.31 98.99 99.23 99.22 99.19
Tizeti Network 96.71 97.74 96.71 97.93 98.65 97.58 96.68 98.28 97.75 97.13 99.08 98.10 98.32                                                                      
VDT Communications 99.84 99.25 99.84 99.47 99.87 99.71 99.63 99.79 99.76 99.79 99.85 99.82 99.75 99.86 99.54 99.90 99.54 99.78 99.85 199.62 99.87 99.73 99.96 99.89 98.93 99.97 99.72 99.61 99.98 99.69 99.94 99.78 99.80