The Federal Republic of Nigeria

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Check here for the latest news and headlines of what's going on in the Nigerian telecommunications industry and the activities of the Nigerian Communications Commission

The Nigerian Communications Commission hosted the 4th quarter of Industry Consumer Advisory Forum (ICAF) at Ibis Hotel, No. 23 Toyin Street, Ikeja, Lagos on November 27, 2018, with a thematic focus on: “Progressing from Customer Service to Customer Experience- The Consumers’ Point of View.”

ICAF was initiated by the NCC in February 2009, for the protection and promotion of the interest of Consumers including persons with Special Needs and the Elderly (Challenged Group) pursuant to the 2003 Act of Parliament establishing the NCC and the Commission’s centric posture and in order to ensure non- discriminatory service delivery as well as acceptable Quality of Experience (QoE) by consumers of ICT products and services.

On July 17, 2018, the Board & Management of the Nigerian Communications Commission inaugurated a panel Committee of Experts group to develop an appropriate blueprint for ICT Innovation/ Research Programmes in Nigeria.

It is pertinent to note that the Commission has established Digital Bridge Institutions in some selected states of the country realizing the role of ICT in development, growth and youth empowerment.

Consumer Town Hall Meeting organized by the Nigerian Communications Commission (NCC) held at Maryam Ademarayola Event Centre, Okedogbon Street, Owo, Ondo State, on 22nd November, 2018.
The event is one of the initiatives of the NCC to bring together Network Operators, the Regulator (NCC) and Telecom consumers together in the rural areas, to discuss, proffer solutions to consumer related issues and ensure consumers have value for money through effective service delivery.

The Nigerian Communications Commission (NCC) held a Broadband Engagement Forum for South Zone Nigeria in Lagos on the 22nd of November 2018.
The Forum, is another initiative of the Nigerian Communications Commission to engage state level stakeholders as regards the facilitation and provision of broadband penetration in Nigeria and also discuss the many challenges impeding the deployment of telecoms infrastructure such as Right of Way, Multiple Taxation and Multiple Regulation and delays in obtaining site acquisition permits.

The Directors of Porting Access, the Mobile Number Porting equipment suppliers and Interconnect Clearing House Nigeria Limited paid a courtesy visit to the Nigerian Communications Commission on 19th November 2018.