The Federal Republic of Nigeria

Research & Development

See below for the Research and Development (R&D) activities of the Nigerian Communications Commission;

The NCC has over the years licensed many ISPs but findings show that not all are still in business. Internet Service Providers in the Nigerian telecommunications industry have been struggling to stay afloat due to challenges confronting their market to remain in business, expand operations and post profit after every financial year. As ISPs serve as the gateway to the internet and a digitized world, it is imperative to understand the reason for their demise as it has impact on the digitization agenda of Nigeria.

The objectives of this study are; to examine the challenges facing Internet Service Providers and their survivability in Nigeria, to identify the problems, challenges and prospects of the internet service sector, to find out the determinant factors that affect the expansion (growth) of the sector, to look at the reason why Internet Service Providers (ISPs) are failing in Nigeria, and to examine the contemporary positions and challenges faced by the ISPs in Nigeria and the nature of how they have continued to serve as obstacles to their survivability.

Download: pdf Study on the Challenges and Survivability of ISP Licensees in the Nigerian Telecom Sector (1.62 MB)


Technological penetration is the rate at which a specific technical innovation becomes adopted into the everyday life of individuals within a social group. One of the indices by which a nation’s growth and advancement can be measured is by technological endowment and penetration, not by the level of her endowment in natural and human resources.

This Research specifically examines the various challenges of technology penetration in Nigeria due to requisite infrastructure deficit and the role Public Private Partnerships and Government can play in closing the gap if a conducive environment is created. It also identifies factors that may threaten its success, as well as, policy frameworks that will enhance its success and suitability in Nigeria.

Download: pdf Challenges of Technology Penetration in an Infrastructure Deficit Economy (Nigeria Perspective) (2.45 MB)

Due to serious complaints of unsolicited text messages by the Consumers the Nigerian Communications Commission as a foremost Regulator, after various efforts at mitigating the problem, issued a Direction to the Mobile Network Operators with effect from July 1, 2016, to activate the “DO NOT DISTURB” facility which gives Subscribers the freedom to choose to receive or not to receive Promotional messages from the various networks and other telemarketers through their phones. With this Direction, the Operators were mandated to dedicate a common Short Code (2442) which will provide Subscribers control to reject all promotional SMS and calls (Full DND), or from only select categories of telemarketers (partial DND).

The purpose of this Research is to study the impact of DND service ‘2442’ short code in effective telecoms consumer complaints management.

Download:  pdf Study On The Impact of DND Service 2442 Short Code in Effective Telecoms Consumer Complaints Management (1.11 MB)

There are over 40 different taxes and levies meted out upon the Mobile Network Operators (MNOs) carrying out telecoms services in Nigeria. Although these taxes serve as critical sources of revenue for the various tiers of Government in Nigeria, there are nonetheless severe national consequences of over-taxation. Over taxation limits the prospects of rollout of a National digital economy’s because it impedes network expansion efforts by Telecoms Operators and hinders further build out advancements and investments. It also limits Operator efforts at mobile penetration and digital inclusion as some of these taxes are being passed to consumers.

The aim of this research is to establish the quantum of charges on Telecoms companies in Nigeria by State Governments and examine its effect on the Access Gap per State and in turn, the National Digital Economy Agenda.

Download: pdf Compendium on Taxes, Levies And Fees By State Governments On Telecoms Operators In Nigeria And Its Effect On The National Digital Economy Agenda (3.69 MB)

The Nigerian Communications Commission (NCC) is mandated to encourage effective research and development efforts by the Academia and other practitioners in the communications’ industry, with the goal of building the indigenous capacity of manufacturers and improving the overall supply chain, within the Nigerian economy.

Consequently, and as part of the Commission’s objective of entrenching telecommunications-based innovations in sustaining growth of the Industry and enhancing the contribution of the Sector to national development, the Commission is instituting a Research Fellowship Programme in 2020. This Programme will advance the Academia – Telecommunications Industry Partnership through collaborative work on providing solutions to issues of emerging technologies and other Industry challenges.

Download the following document at the link below to read more about the NCC Research Fellowship Programme.