Licensing FAQs

The following are Frequently Asked Questions (FAQ) about Licensing and obtaining a Licence from the Nigerian Communications Commission.

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What is a Communications Licence?

A Communications Licence is an Individual Licence or a Class Licence issued by the Commission which authorizes the holder to provide communications service, in line with Section 31 of the Nigerian Communications Act 2003.

Do I need authorization from NCC to operate a cybercafé?

You require a Class Licence to operate a cybercafé in Nigeria.

Why can’t I save my shareholder details
  • Total number of allotted shares must sum up to 100% for information to be saved successfully.
  • Share allotment must conform to the information filed with the CAC.

What are the Types of Licences you offer?

The Commission is authorized to issue communications Licences for the operation and provision of communications services or facilities by way of Class or Individual Licences

Is there any guideline on VoIP Services?

Please visit the Commission website under Licensing & Regulation, click Guideline you will see the Commission’s Guidelines on International Gateway Access and Voice over Internet Protocol (VoIP).

Why is my Shareholders information rejected / having issues?
  1. Information for each Shareholder must be complete and accurate as filed with the CAC.
  2. You may add, remove, or modify each shareholder’s rating, one after the other until it sums up to 100%, then click on Save.
  3. Note that the total rating must conform to the information filed with the CAC.

How can the list of existing licensees in a particular category be obtained?

Please visit our web site: www.ncc.gov.ng under Licensing and Regulation, click list of Licensee etc.

What is NCC policy on WIMAX Services?

NCC does not regulate technology; however an interested operator must have an operating Licence and the required frequency to be able to provide the service.

What should I do if my Business Name does not have a shareholding structure?
  1. Provide the name(s) of the proprietor(s) and give it a 100% shares. After that make sure you tick the undertaking.
  2. Select the company’s authorized representative.

What are the eligibility criteria for applying for a specific License type?

To be eligible for a specific Licence, the applicant must be duly incorporated in Nigeria by the Corporate Affairs Commission (CAC) and have valid Tax Identification Number (TIN) issued to the company by Federal Inland Revenue Service (FIRS). A duly registered Business Name is also eligible to apply for a Class Licence in Nigeria.

Can we visit any of your Zonal Offices to process and obtain a Licence?

You are required to apply new Licence and renewal of existing Licenses on Licensing Application Management System (LAMS). Support are also provided through Chabot on the application platform.

The Zonal offices are Primarily established to oversee Licensees and Communications services within their states of coverage.

How do I fill the Company Secretary information?
  1. Upload Shareholder and Company Secretary Information just the same way you uploaded Director.
  2. Company Shareholder and Shareholding as well as Company Secretary must be listed on CAC Company Status Report.

What are the requirements for obtaining a Licence

A. The requirements for Class Licence

Sign up on esevices.ncc.gov.ng and click on Licensing Application Management System to apply:

1. Fill the form and upload the relevant documents listed below:

Can I process my application directly with the Commission without a third party?

You can process your Licence directly with the Commission. NCC has not appointed any agent for the purpose of processing and obtaining Licences on behalf of applicants.

Short Code inquiries

Short code inquiries or renewal - Contact [email protected] or [email protected].

I want to apply for a Licence (new Individual Licence application)

Steps for Applying for new Individual Licence:

Step 1

Does the NCC grant Licences for establishment of an FM Radio Station?

The NCC does not grant Licences for radio broadcasting. You may contact the Nigerian Broadcasting Commission for further information on establishing a FM Radio Station.

What do I do if I am having payment issue and cannot generate invoice?

Contact:

Tel: +234-9-4617055, and 234-9-4618714

Send an email to [email protected]

Any training sessions on the online application process?

A tutorial video is available on the LAMS application portal on how to use the application. You may contact the Commission at [email protected] for any further enquiries.

What is the minimum share capital required by a Company applying for a Licence?

An applicant must be adequately capitalized to provide the proposed service. Evidence of sufficient funding is one of the requirement for Licence.

I have submitted my application, when am I getting my certificate? I want to know the status of my application
  1. Once your Licence application is successfully submitted, channel all further enquires via the comment section of the Licensing Application Management System (LAMS)
  2. Log into your profile
  3. Open your ongoing application
  4. Send you comments via chat window at the top right-hand corner of the dashboard.
  5. Contact:

Tel: +234-9-4617055, and 234-9-4618714

Send an email to [email protected]

How much does it cost to obtain a Licence?

The Licence fees payable vary according to the services. Please visit the Commission’s website: www.ncc.gov.ng under licensing link for the fee structure or contact the Commission for the applicable fees.

Kindly visit our fees & pricing page here to view the list.

Can a foreign Company apply for a Licence?

A Company applying for a Licence must be registered in Nigeria by the Corporate Affairs Commission (C.A.C)

I want to know the type of Licence to apply for SIM registration and sale of recharge card
  1. The Commission does not grant a Licence for SIM registration
  2. You can apply for Sales and Installation Class Licence for sale of recharge cards.
  3. Kindly visit the NCC website at https://eservices.ncc.gov.ng and choose a category of the Class Licence that suits the services you wish to offer.

How long does it take to obtain a Licence?
  1. Individual Licence: According to the provision of the Nigerian Communication Act 2003, the Commission is required to convey its decision to the applicant within 90 days of receipt of the application for an individual Licence with complete documentation that is not the subject of a competitive bid.

Some people are operating telecom services without Licence. What is NCC doing to ensure that licensed operators recoup their investments?

The Commission has a surveillance programme aimed at identifying illegal operators and appropriate sanctions/enforcement action against any defaulter who fails to regularize operations.  The Commission would be pleased to receive information from the public on only suspected illegal Operator.

I can’t find my Licence on LAMS
  1. Click on Licensing Application management System
  2. Select Provide Licence details
  3. Submit your Licence information for verification and approval

How do I create an account and access the online application portal?
  1. If you are a Local Company, select your company's ownership type.

My Status report has been rejected, why?

Upload a current CAC

How will I be notified of the outcome of my application?

The outcome will be communicated via the status tab on the Licensing Application Management System portal.

I have uploaded all the required documents yet I am unable to submit my application.
  • Ensure the necessary information has been provided
  • Review your Company Details,
    • Add and wait for validation of your Tax Identification Number (TIN) by FIRS.
    • Ensure your undertaking is properly ticked
    • Select company representative
    • make payment
    • Click on the submit button. (You can only submit your application once the submit button is enabled.

How can I apply for renewal of my Licence?
  • Sign up on the Commission’s eservice portal via the link: esevices.ncc.gov.ng,
  • click on Licensing Application Management System (LAMS),
  • view your Licence and
  • click on renew to apply for renewal of Licence

(Please note that to successfully submit an application for Licence renewal, the licensee is required to provide/upload the evidence of compliance with relevant Licence obligations. Compliance with Licence obligations is required for Licence renewal.) 

The obligations are;

I have registered my Company, when am I getting my Licence?

Note that you are required to register your company and then apply for the Licence by clicking on the Licensing Application Management System (LAMS) to begin the Licence application process.

Can I save my application and return to complete it later?

Yes, all applications are saved automatically.

I made a wrong payment; I want a refund.

Submit a formal request for refund to the Commission in writing attaching all supporting documents.

Where can I find more information about Legal and Licensing Framework?

Kindly visit the License Documents and Frameworks page to view the documents and frameworks for our Licences.

Why is my TCC/TIN rejected?

Please note that TCC and TIN verification and validation is done by FIRS. The Commission does not reject / process TCC or TIN. Kindly contact FIRS for further assistance.

Who can I contact for further assistance with my application?

Licensing & Authorisation Department

Nigerian Communications Commission

Plot 423, Aguiyi Ironsi Street, Maitama, Abuja,

Federal Capital Territory, Federal Republic of Nigeria.

Tel: +234-9-4617055, 234-9-4617054 and 234-9-4618714 or

Send an email to [email protected]

Why is my company’s Memorandum and Article of Association (MEMART) rejected?

Memorandum and Article of Association must include telecommunication as an object clause that allows the company to provide telecommunication service in Nigeria.

What is Unified Access Service Licence?

A Unified Access Service Licence is an individual Licence that allows the licensee to provide a bouquet of services under a single Licence. The licensee is permitted to provide Digital Mobile and Fixed telephony services, National Long Distance, International Gateway services under one Licence.

What should I do if I’m using a Business name and do not have MEMART?

Upload your CAC Status Report in place of MEMART if it is not a limited liability company. However, note that your Principal Business Activity must include a telecommunication clause.